the Awesome Highlighter

Part 1 describes a design process, and parts 2-4 describe a test method.   remove

The different parts of the standard add flesh to this skeleton test method according to whether this is a walk up and use product (part 2), a consumer product (part 3) or an installation of a consumer product (part 4).   remove

Unlike Part 1, these parts aren't international standards:   remove

hey reflect the consensus within an ISO committee   remove

these parts of ISO 20282 recommend that you collect real performance measures.   remove

the test methods in ISO 20282 define the critical performance measure as "effectiveness"   remove

Measures of efficiency and satisfaction are optional   remove

ISO 20282 emphasise large sample sizes: at least 50 participants   remove

This means that each participant will be asked to carry out just one or two tasks with the product, so the participant session time should be much shorter than with "thinking aloud" testing.   remove

"Thinking aloud" techniques are now used at the correct time — early on in the lifecycle,   remove